IT Support vs. Break/Fix
What happens when your business suffers an IT issue?
Whether it’s suspected malware, a data breach, or a computer that refuses to connect to anything, downtime will likely affect you and your team.
And if you only have a break/fix relationship with your provider (that’s where you only call them when there’s a problem), it will mean unexpected costs, lots of waiting, and stress. Plenty of stress.
However, your business will always take priority if you have a contract with your IT support partner. When issues arise, you can be confident that your business is the focus and will be resolved swiftly and effectively.
You may not even know there’s been a problem… thanks to proactive monitoring, the issue may have been spotted and fixed before it affected anyone. This level of efficiency and convenience is what you can expect with a contract with your IT support partner.
Our latest guide discusses break/fix vs. contracted IT support and its benefits for your business.